Our goal is to establish a relationship with our clients that is based on mutual trust, aligned financial incentives and an absence of hidden agendas. In this day and age, and especially in this industry, that can be a difficult goal. But our Health Delegates’ clients have found that we live up to those promises and have worked hard to develop a proactive partnership that keeps those clients fully engaged and is focused on their success.
About Health Delegates
Health Delegates was created by professionals to assist and improve our client’s ability to manage their overall drug spend, identify other related opportunities to manage cost, enhance revenue and create affordable access programs. By utilizing our services clients see value in enhancement of existing rebates, new rebates on previously unrebated drugs, and price protection. We understand the value of year over year savings and will tailor a strategy to meet your business plan.
Meet our leadership team
Mark Huetten, R.Ph., President & CEO
Mark Huetten, R.Ph. is President & CEO and one of the founders of Health Delegates. With over 20 years of experience in managed care, Mark’s clinical and business background has allowed him to build a program that is unique in its approach to pharmacy cost management. Along with an outstanding team of experienced professionals, he works with a growing list of clients with over $800M in annual drug spend.
A founder of Navitus Health Solutions, Mark also headed up the pharmacy rebate program for Argus Health Solutions and was Chief Pharmacy Officer for CatalystRx. Mark earned his pharmacy degree from the University of Wisconsin.
Shannon Meltz, BSN, Chief Operating Officer
Shannon Meltz, BSN is Chief Operating Officer and one of the founders of Health
Delegates. Shannon has over 25 years of experience in a wide variety of healthcare areas, including health plan quality programs, pharmacy operations, health and wellness programs, and employee health management. Shannon and her team strive for operational excellence with a goal of exceeding clients’ expectations.
Prior to Health Delegates, Shannon served as Director of Industry Relations for CatalystRx, where she was responsible for developing innovative partnerships with pharmaceutical manufacturers which benefitted clients and their members.
Shannon earned her Bachelors of Science in Nursing from the University Wisconsin Oshkosh and served seven years in the Army Reserve and National Guard.
Joe Summers, MBA, Vice President of Trade Relations
Joe Summers, MBA is Vice President of Trade Relations for Health Delegates. Joe has over 20 years of managed care pharmaceutical industry experience and has been with Health Delegates for two years. Joe’s experience, knowledge and contacts in the Pharmaceutical Industry put Health Delegates in a unique position to navigate both the pharmacy benefits and pharmaceutical industries. This allows for highly competitive rebate rates and access to valuable tools and resources, such as custom clinical programs and member and plan support.
Prior to Health Delegates, Joe was a Senior member of the Account Management Leadership team at TAP Pharmaceuticals, Novo Nordisk Biopharm and UCB, Inc. He earned his bachelor’s degree from the University of Nebraska and MBA from Park University.
Ted Levy, Vice President of Sales
Ted Levy is the Vice President of Sales. With more than 20 years of experience in Specialty Pharmacy, Managed Care, and 340B Discount Drug Programs, his principal responsibilities include leading sales efforts, coordinating the rebate analysis process and contract negotiations. Ted is recognized in the industry for building long-standing business relationships. His consultative approach starts with identifying potential client needs followed up with customized recommendations based on experience and best practices. Prior to Health Delegates, Ted was a Principal in a specialty pharmacy operation sold to a publicly traded company. In addition, he served as Vice President and led one of the industry’s first 340B contract pharmacies specializing in oncology.
Dawn Peterson, BA, Vice President of Analytics
Dawn Peterson, BA is Vice President of Analytics. Dawn has over 20 years of experience in a variety of Information Technology and Business Intelligence roles for health plans, PBMs, and hospital systems. Dawn and her team are responsible for all of Health Delegates’ claims processing, reporting and data analysis. Dawn plays a critical role in on-boarding new clients and maintaining existing clients with their technology requests and needs.
Prior to Health Delegates, Dawn has served in multiple Analytics and Data Warehousing roles. She was a Senior Analyst for Catalyst Rx, Analytics Lead at Navitus Health Solutions and Data Warehousing Analyst at ThedaCare Health System and has also served as a Senior Technical Consultant for a large East Coast Health System and Sutter Health – Sacramento. Dawn earned her Bachelors of Arts in Computer Science from the Lakeland University in Sheboygan.
Kattie Ambrosius, LPN, Account Manager
Kattie Ambrosius, LPN is responsible for all Client Management for Health Delegates. Kattie participates in on-boarding new clients and then provides day-to-day customer service and support to ensure that clients’ needs and questions are met. Kattie orchestrates all client communication including weekly formulary reviews and monthly/quarterly reporting. Kattie has over 15 years’ experience in managed care, customer service management, nursing, and healthcare analytics. Prior to Health Delegates, Kattie worked as a Triage Nurse Supervisor and Patient Care Specialist at Theda Care.
Chad Mulheron, IT Manager
Chad Mulheron, is the IT Manager for Health Delegates. Chad is responsible for setting up and maintaining all of Health Delegates’ information technology infrastructure, identifying and reviewing new technology for claims processing and rebate submission. He provides day-to-day support for both Health Delegates employees as well as clients. Chad has worked in Information Technology for the past 20+ years and prior to Health Delegates, Chad was a Senior Programmer Analyst for Dental Associates Ltd. At Dental Associates, he helped design, code, implement and maintain a complete Dental Software application that was used by over 800 staff members.
Matthew Kupferberg, General Counsel, Chief Compliance Officer and Privacy Office
Matthew Kupferberg (JD ’94) is General Counsel, Chief Compliance Officer and Privacy Officer for Health Delegates. With over 20 years of experience in the practice of health care law in national law firms, health insurers, pharmacies and PBMs, Matthew has an in-depth knowledge of the legal, regulatory and compliance issues facing the health care industry in general, and the formulary management space in particular. Formerly counsel to two of the nation’s largest PBMs, Medco and Humana Pharmacy Solutions, Matthew was most recently the Associate General Counsel and Chief Compliance Officer for RxEDO, Inc. Matthew earned his Juris Doctor from the Boston College School of Law.
Bryan Tackett, MBA, CMA, Director of Finance
Bryan Tackett, MBA, CMA is the Director of Finance and Accounting for Health Delegates. Bryan has over 30 years of experience in a variety of finance and accounting roles in several industries including manufacturing, distribution, financial services, and health care. He is responsible for the administration of accounting and treasury operations as well as financial planning and analysis for Health Delegates.
Prior to Health Delegates, Bryan was a Finance Business Support Manager for Bank of America. He earned his Bachelors of Business Administration from Angelo State University and MBA from the University of Texas at Austin.
Anne N. Bradshaw, PharmD, RPh, Director of Clinical Services
Anne N. Bradshaw, PharmD, RPh is the Director of Clinical Services for Health Delegates. Anne has more than 20 years of clinical and healthcare experience in pharmacy, medical information, managed care, pharmacy benefits management, as well as market access in the Pharmaceutical Industry. Anne provides leadership for Health Delegate’s clinical services operations including formulary management, quality and care management along with clinical programs development. Anne is responsible for delivering support of effective and efficient coordination of care to best meet member and client needs, and for helping to drive the company’s strategic growth efforts.
Prior to Health Delegates, Anne was a Senior member of the National Accounts Director leadership team at Salix Pharmaceuticals and Melinta Therapeutics. Anne earned her Doctor of Pharmacy from Mercer University in Atlanta, GA.
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